Rudeness of any kind is wrong, unfortunately we have no control over the kind of people we encounter in our day to day life. This is especially the case with taxi drivers in California. But, here are a few tips on how to deal with rude cab drivers:
- Never respond with rudeness. There is a big possibility that the cab driver is having a bad day. If you reply with rudeness, you will only make things worse and fuel his anger. If the problem isn’t too big, choose to ignore him and stay quiet. The driver will soon realize that his attitude was wrong.
- Know your rights. Before hailing a cab, make sure that you are aware of your rights as a passenger. Sometimes, drivers act offensively when they don’t want to do their job well, and use rudeness to intimidate you. If your stop qualifies for a meter rate, make sure you go by the meter. Knowing such things will allow you to respond with confidence when the driver becomes demanding about something that is unreasonable.
- Make sure you check your attitude. Unfortunately, there are also times when passengers become rude and offensive. Although, most drivers are instructed and trained to not fight rudeness with rudeness, but it can happen. It’s human nature. But it is always a good idea to check yourself and see if you are using the right tone when talking to the driver.
- Report the incident. It does not matter if it’s just a bad day for the driver, or they were merely reacting to circumstances, offensive behavior or rudeness should not be tolerated. It is best to get in touch with the cab company straight away and inform them about the entire incidence. This will ensure that the company takes the necessary action to discipline the driver.
- Don’t ask your driver to hurry or to “Step on it.” Many passengers are offended if their driver does not listen to them about taking a certain route to reach the destination faster. The truth is, your driver has been juggling traffic the whole day and has a far better idea of routes than you do. Just be patient. Also, don’t ask your driver to speed up or take illegal turns. This is bound to create problems and does not reflect well on the cab company either.
If a cab driver is rude to you, you have the right to complain and report. However, it is also important to weigh the consequences carefully before you take on a driver and tamper with his livelihood. Ask yourself- “Can I let go of this behavior with a warning or is it too extreme for me to ignore?” Then take a decision accordingly.