Thursday, 22 June 2017

No Bad Drivers at Serra Yellow Cab Inc

At Serra Yellow Cab we are very proud of the professionals who drive for us. In fact, they are among the best cab drivers in the San Mateo region. One of the biggest reasons behind this is that our drivers have to meet certain requirements to qualify to sit behind the wheels. These requirements include:

1. They should be at least twenty five years of age.
2. They should have a valid license and a good record of driving.
3. They should pass every criminal background check.
4. They should be able to complete our orientation.
5. They should have the right amount of experience.

Apart from following a diligent hiring process, we strive to inform and encourage our team of taxi drivers to be responsible, demanding nothing but safe driving behavior whether they have a customer sitting at the rear end or otherwise. This helps us follow responsible business practices within our area of working.

Experience Is Key!

Our experienced drivers do not just know the best routes to and from the destination, they are also well aware of the amount of time required to get to point A from point B at different times of the day. They are well aware of the varying traffic patterns and the best routes to take and to avoid during busy times. Apart from this, experienced drivers are also able to recommend good sightseeing spots if you are a tourist. They have a pretty good idea of the most popular dining and entertainment spots and the places you must avoid. Our cab drivers are nothing less than a fancy concierge at a luxury hotel and good ones come in very handy to vacationers and business travelers alike.

The Fleet Is Also Important

We are proud of our drivers. However, we also do our bit by providing them with well-kept cars. The cabs play an important part in making a journey worthwhile. You are more than welcome to ask us about the type of vehicle we are sending for you when you call us to book a taxi. A lot of times, bigger vehicles such as, SUVs make a good choice as they are able to transport several passengers which is important if you are in a group.

Cleanliness of the vehicle and maintenance are extremely important to us as no customer would want to ride in a vehicle that stinks or does not work properly. Our well maintained cabs ensure that there are no mid-way break downs. You will never see any of our vehicles rattling or belching smoke. Our alert staff is always assessing the mechanical soundness of the fleet. Moreover, all our vehicles are cleaned every day.

As a company we are very careful about our vehicles as well as the people driving them. The drivers are instructed to be courteous and friendly to the customers to make their journey comfortable. We also take complaints seriously and try our best to improve customer experience by using their reviews and opinions.

Sunday, 21 May 2017

How to Choose the Right Wheelchair Accessible Van?

If you or a loved one uses a wheelchair, hiring a wheelchair accessible van can be very helpful and affordable. Here are a few tips that will make it easy to book the right vehicle:


You can opt for a wheelchair accessible van based on your requirements. Providers offer vans with rear entry or side entry. While the former may work better for some, latter may be better for others in certain situations. Entry from the sides means the ramp of the van deploys from the side-door. The user can sit behind the front seats in the middle or in the front-passenger seat, as some vans have removable front passenger seats.

In case you use extra-tall or extra-large power chairs, entry from the back is the best option. Vehicles with back opening offer greater height and width, with a wider ramp. The back entry vans normally feature a ramp which is manually operated, but there are certain providers who also have power ramps. It is best to ask before booking a wheelchair accessible cab!

A rear entry with a long-channel can handle about two wheelchair passengers at a time.


Wheelchair accessible vans make it very easy for people bound by wheelchairs to enjoy freedom of movement. Whether it is going to a doctor’s appointment or just traveling for a change of scenery, these vehicles can make a huge difference. Such cabs also have enough space if your family members also wish to come along.

How to choose a provider?

Look around:

Check out taxi cab providers who offer this service to compare their charges. The best place to look is online.

Determine your budget:

One of the most important factors to consider is the budget. Different providers have different charges. It is best to figure out your own budget and then look for companies offering the same price levels.

It is important to note that wheelchair accessible vans may cost more than basic yellow cabs. Also, do not make money the only criteria to choosing a provider. Make sure they are reputable and dependable as well.

Ask as many questions as you want:

Do not hesitate in calling the customer care department and asking them as many questions as you like about their services and vehicles. Ask them about the qualification and expertise of the drivers, quality of the vehicles, their rates, what type of vehicles they offer, and the like. It is best to be satisfied with the company before booking a cab from them.

It is also advisable to avoid providers who have a poor customer service.

Read testimonials and reviews:

Visit reputed review websites on the web to find out what people are saying about the specific company. This is one of the best ways to shortlist cab providers.

When planning to hire a wheelchair access van, keep the above mentioned tips in mind and make sure you get a van that does not just fulfill your requirements but also at a competitive rate.

Sunday, 23 April 2017

Cab Safety Tips for Women Travelers

Many crimes against women happen when they are traveling in a taxi cab. However, if you live in a city in California it is almost impossible to live without a cab unless you have your own car. Fortunately, there are many ways you can stay safe during your journey. Here are a few tips:

Ask for an ID proof of the driver before boarding:

You can ask for a driving license, the driver’s company ID or a genuine photo ID. And if possible, click a few pictures of the ID and send it to a family member or friend by message.

Always use the GPS:

Make sure you keep your GPS 'On' in the mobile phone or in the vehicle, if any, till you’ve reached your desired destination. This is one of the best ways to ensure that the driver is going in the right direction and not to a remote spot. Doing this is particularly important if you take cabs at night. This is the time when drivers normally take different routes to quickly get to a destination or if their intentions are not right.

Cab drivers usually recommend shortcuts. Do not agree to take the short cuts, particularly if they pass from isolated patches.

Take the cab’s picture:

It may sound awkward to take a cab’s picture at that time, but since your safety at stake, take pics and send them to friends and family.

Use speed dial for emergency calls:

Make sure that the phone numbers of close friends and family members are there on the speed dial list. When there is an emergency, you can get in touch with someone with just a press of a button.

Cover up any expensive jewelry:
It is best to hide any expensive jewelry, accessories, etc. Anything that may lure a potential criminal should be covered while traveling by a cab.

Call someone when traveling at night:

When you board a cab make sure you dial a family member or a trustworthy friend and talk to them the whole time. Tell them about the cab number and where you’ve reached. This will deter any potential criminal from making a move. This is one of the best ways to stay secure.

Carry a pepper spray:

Carrying an instrument that can help you defend yourself is always a good idea. Make sure you buy a can of pepper spray and keep it in your bag at all times. It is one of the best defenses against criminals.

Hire a cab from a trustworthy cab service:

There are several yellow cab services available in California but not all of them can be regarded safe. There are many with a bad reputation. When choosing a provider make sure you read their reviews online. You can also ask friends and family for references. For instance, Serra Yellow Cab is one of the safest in California and caters to many cities.

By following these tips you can rest assured that every trip will be safe and comfortable.

Thursday, 23 March 2017

Traveling with a Disability

Rise in the disabled population has also seen an increase in the number of disabled travelers. This has urged transportation providers to offer better disability accommodations. If you are thinking of traveling and you have a disability, it is extremely important to travel with medications and medical devices and research well about the place you are planning to travel to. This blog will tell you the best way to travel with a disability. 

  1. Ask someone to join you. If you intend to do long and extensive travel, keep in mind that there are many airlines that do not let disabled people travel without a companion. The rights of the disabled vary from nation to nation, so a companion can assist in navigating new environments. You can also hire a travel nurse to escort you on the trip, especially if you suffer from a serious medical concern.
  2. Set an appointment with your doctor before traveling. The doctor can tell you about unforeseen medication or travel risks. Get the required supply of medication for your trip, plus a little extra to cover any delays.
  3. Book the trip with a company that caters especially to disabled people. There are several travel companies that cater to people with disabilities. You can even buy a package or tour that has already been set up to cater to your specific disability.
  4. Use a phone to book your travel arrangements or meet the agent personally.
  5. To receive disabled access and accommodations, you must reveal your disability approximately 48 hours before time. Email or internet booking will not always include a choice to divulge your disability.
  6. Research about the destinations before you get there. You can use library books, such as Lonely Planet, to get a brief idea of how reachable the area really is. There are also several websites over the internet that offer advice on the best places for disabled travelers.
  7. Invest on flights without many layovers. Getting on a flight can be extremely uncomfortable for a lot of people who have disabilities. Getting access to a wheelchair may also take a lot of time, so make sure you book a direct flight.
  8. Call up the airline to request a seat that will be convenient for your transfer assistance and disability. Choose a seat that is closer to the bathroom or an aisle seat. Avoid sitting close to the emergency exit, since those seats require that you stay prepared to help other passengers.
  9. Book cabs designed for the disabled. Cabs for disabled are equipped to house wheelchairs and assist senior citizens as well as the disabled to travel from one place to another with maximum comfort and safety. The drivers of such vehicles are trained to assist the users and help them get in and out of the cab.

With just a few precautions and these handy tips, you can rest assured that your trip will be a fun and exhilarating experience. Happy traveling!

Sunday, 19 February 2017

How to Travel from San Francisco Airport to Downtown?

The San Francisco International Airport is one of the biggest airline hubs on the western coast. Like most metropolitan airports, SFO is located outside the main city. There are several different ways of travelling the 13 miles between the airport and downtown San Francisco. You can either take a taxi, use the rapid transit shuttle or train. This blog will tell you the best way to travel from the SFO to downtown San Francisco.

Begin by selecting the best transportation mode

Choose your desired mode of transportation- taxi, train, car or shuttle. Train or taxis are the quickest.

Use the train:

If you are in the international terminal, you should exit the customs station, and take the escalator to reach the departures level. Walk straight and you will arrive at the train station. In case you have arrived at the domestic terminal, you can walk south and come to the International Terminal and then BART.

Get off the train at one of the following downtown destinations- the Civic Center station, Powell Street Station, Montgomery Street, or Embarcadero Station.

If you choose taxi:

  1. Exit Terminal 3, 2, 1 or International from the Arrivals level. There is a taxi stand at every level.
  2. Get in touch with a dispatcher and queue in to get the next vehicle available.
  3. Load the bags in the cab. Tell the driver the destination.
  4. Once you reach the destination, pay the driver. The cost should be approximately USD 40. This includes the mileage, flagging fee, wait time and a tip.
Another great way to get a taxi is to book it online or via the provider’s toll free number. There are several yellow cab providers who offer pre-booking facility, where in you can book a cab for a date in the future. This will ensure that no time is wasted standing in queues for a taxi.

For rental cars:

  1. Get to the rental car center by boarding the Air Train (blue line).
  2. Rent a car. The rent will depend on the number of hours or days you wish to rent the car.
  3. Exit the airport and head west.
  4. Keep following the US-101 North till you see the Fell/ Octavia exit. Make sure to take the exit and then turn right to get off the freeway. Follow the Market Street east till you reach your downtown destination.
For shuttles:

Reach to the terminal’s departure level. If you have just arrived, you must take the elevator or escalator down a level.

Get to the shared shuttles/ vans sign. Cross the traffic lane and look for the shuttle dispatcher. In case you have pre-booked a shuttle, tell the shuttle dispatcher about it and he/she will point you to the right direction. If you haven’t booked a shuttle yet, they will point you to the next available van.

There are endless ways to travel from SFO to downtown. However, the best and quickest mode of transportation is taking a yellow cab.

Monday, 23 January 2017

Wheelchair Accessible Holiday Destinations in California

Planning to go for a vacation but looking for places that are wheelchair accessible? California offers a range of different destinations that people with mobile disabilities can enjoy without discomfort. Here is a list of few:

Palo Alto:

Situated in San Francisco Bay Area, this city is home to Stanford University and several IT companies such as PARC, Tesla Motors and HP. You can plan a weekend trip and visit Cantor Arts Center, and Hanna House, junior museum and zoo, and the nature preserve. The place offers wheelchair friendly holiday rentals to make the trip more fun and convenient for all.


This place is home to charming museums such as the California state railroad museum, the Crocker Art Museum, the Discovery Museum Science and Space Center and many more. People looking for wheelchair accessible places can visit Old Sacramento or enjoy a picnic at the McKinley Park.

San Diego:

From scenic spots along the coastline to beautiful gardens to an amazing choice of restaurants, San Diego provides families and couples several great things to do. Tourists can visit the Botanical building, Cabrillo national monument, Torrey pines state reserve, San Diego zoo, and much more.

San Diego is also a haven for those who love food. Discover a variety of restaurants, bars, caf├ęs, and markets while learning about San Diego’s history and love of food. The place provides wheelchair accessible vans for tourists and residents to make travelling more convenient. 

San Francisco:

Whether you plan to unwind on the beach, go to a spa, or wine tasting, there is so much to choose near San Francisco. Make sure you check into a wheelchair friendly resort that offers activities for people of all ages. Some of the places to visit in San Francisco are, The Mendocino Coast, Monterey & Carmel, Sausalito, Napa, Sonoma, and much more. Vacationers can enjoy a combination of awe inspiring ocean views, art galleries, and the like.

Palm Springs

Palm Springs is another popular destination located on the Western coast of California, offering a combination of stunning scenery, amazing weather, and lots to do. From gardens to spas and museums, famous sights and outdoor events, you will surely find something fun to do and see in this beautiful Californian desert city. Best things to do include the Palm Springs Art Museum, Palm Canyon Drive, and the Tramway.


Visit the art museum or take a tour of the Crystal Palace to learn about the local history when you visit Bakersfield. Some of the best things to do if you plan to come with kids is to visit the Murray Family Farms, and Camelot Park. Apart from these, other popular attractions include the Kern County Raceway Park, Theatre & Music Hall and the nature preserve.

California is bustling with amazing cities and sights that make it an amazing destination to visit. Moreover, because of its emphasis on wheelchair accessible vans and wheelchair friendly rentals and hotels it is also a great place to visit for people with disabilities.

Monday, 26 December 2016

Tips to Avoid Driving Under the Influence this Festive Season

Get to your parties and get together safe by following our tips and choosing one of the riding options given below!

This is the season to be merry and enjoy a couple of drinks! Your timetable is brimming with parties and what better way to celebrate than with festive cocktails and champagne.  Make sure you keep your car in perfect shape, and most importantly make sure you are safe and stay away from driving under the influence.  Here are a few ways you can arrive safely in every party you are invited to:

Public Transit

A great option during the festive season is public transport. As a measure of safety, a lot of cities extend their subway hours to discourage DIY cases. Sometimes cities may even start free rides on Christmas and New Year’s Eve. Even if they are paid, public transit ensures that you can enjoy the festivities freely without the worry that you have to drive home.

Limousine Service

If you make sure to book a limousine in advance you will get a guaranteed ride to and from the destination whenever you wish. The ride may seem pricey, but if you split it with a bunch of friends it will not be as expensive as it sounds.  It is almost impossible to get a taxi on New Year’s Eve.  Booking a limo ahead of time will ensure a personalized and safe transportation method.

Yellow Cabs

Private yellow cab service is available for people at all times. Irrespective of where you are, if you call up a reputed taxi service, they will dispatch their closest available cab ride and make sure you reach your destination on time and safely. This makes for an amazing service at nights such as, Thanksgiving, Christmas and New Year’s Eve when calling up other providers goes in vain.  To calculate how much a cab ride should cost you, get a quote from them by either logging onto their website or giving them a call.

A yellow cab is certainly a preferred choice when compared to public transit or limo service. This is because they have the convenience of picking you from the destination, something you won’t get with public transit. Also, they are cheaper than a limousine service.

Calling up a Friend

If you have had a lot to drink it is your responsibility to make sure you either call a cab or a friend. You can either take turns to become the gazette drivers for a party so that each one of you gets the chance to enjoy.

Whichever option you end up choosing, make sure you plan in advance.  The holiday season is the most difficult time to book or hail a cab or take a public transit.  You don’t want to be someone who makes a last minute decision to drive on your own just because you have no other option. Arrive safely by planning ahead. Hope you enjoy the festivities!